Your data, our
responsibility.
This Privacy Policy explains exactly how Survivors Protective Services collects, uses, shares, and protects your information when you use the QR Attendance mobile application and related services.
If you do not agree with this Privacy Policy, do not use the Service. By using the Service, you acknowledge you have read and understood this Privacy Policy.
Who we are
Survivors Protective Services provides security operations support, including guard attendance recording, site reporting, and operational oversight through the QR Attendance App.
Information we collect
- Name, employee/guard ID, license number (if provided), phone number, email address.
- Role/permissions (e.g., guard or administrator).
- Optional contact details such as contact email and emergency contact information.
- Check-in/check-out events or scan submissions (date/time and the related site/QR point).
- Notes entered during scans or manual entries.
- Site identifiers and details relevant to your attendance record.
The Service may collect location data during attendance submissions to support verification, auditing, and reporting — including approximate coordinates and accuracy signals, depending on device settings.
If enabled by your workflow, the Service may collect photos associated with attendance records at the time of submission.
- Device identifiers (such as device ID), platform information, and app version.
- Diagnostics and security-related logs necessary to maintain the Service.
How we use information
- Provide and operate the Service — attendance tracking, reporting, site verification.
- Maintain account security, manage roles/permissions, and prevent unauthorized access.
- Generate PDF reports and send scheduled or manual reports to authorized recipients.
- Support operational oversight and compliance processes, including audit trails.
- Improve reliability, troubleshoot issues, and maintain performance.
How we share information
We do not sell your personal information. We may share information only as needed to provide the Service, including:
- Within Survivors Protective Services: with authorized staff and administrators for operational use, compliance, and support.
- Authorized recipients: report recipients configured by administrators (for example, clients or managers who receive scheduled attendance reports).
- Service providers: third-party infrastructure providers used to host data, generate reports, and deliver emails — operating under appropriate safeguards.
- Legal & safety: if required to comply with law, enforce our agreements, or protect rights and safety.
Data retention
We retain information for as long as necessary to provide the Service and meet operational, audit, or legal requirements. Retention periods may vary based on your organization's policies and the purpose of the data.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your choices & rights
- Account updates: you may update certain profile fields where the Service allows.
- Access and correction: you may request access to or correction of your information subject to applicable laws.
- Location & camera permissions: controlled through your device settings. Some features may not work if permissions are denied.
Children's privacy
The Service is intended for business and workforce use and is not directed to children. We do not knowingly collect personal information from children.
International transfers
Depending on where you access the Service and where our service providers operate, information may be processed in jurisdictions different from your own. We take steps to ensure appropriate protections where required.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date and, where appropriate, provide additional notice. Your continued use of the Service after updates means you accept the updated policy.
Contact us
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us:
- Email: service@survivorsprotectiveservices.ca
- Phone: (437) 595-4149