Get in Touch

A real team. A real
response.

No automated tickets, no overseas call centres, no “we’ll get back to you within 5 business days.” Our Ontario-based team answers every inquiry — often within the hour.

Active security incident? Call now — any hour, any day.

Get in Touch

Pick the right door.

Different requests, different teams. Use the channel that matches what you need — it’ll get you a faster, more specific response than a general inbox.

01 / New Client

Request a Quote

Looking to hire Survivors for a site, property, event, or ongoing contract. Our sales team will respond within 24 hours with next steps.

02 / Existing Client

Service support

Current client with a site issue, reporting question, or account request. Our client services team handles active contracts directly.

03 / Urgent

Emergency dispatch

Active incident, security breach, or coverage gap happening now. Our 24/7 dispatch team is staffed by real coordinators — call anytime.

Tell us what you're protecting.

Share a few details about your site, your timeline, and your current coverage situation. We’ll send a specific proposal — not a copy-paste quote.

Our Offices

Brampton

15 Fandor Way, #202
Brampton, ON L7A 4S2

Function: Recruiting, training, supervisor coordination
Hours: Mon–Fri, 10:00 AM – 6:00 PM
Phone: (437) 595-4149

Our head office is in Brampton Ontario — home to operations, dispatch, and client services. Our Brampton location handles recruiting, training, and supervisor coordination. Both are available for scheduled visits.

After You Submit

What happens next.

We’re not going to leave you staring at a “thanks for your submission” page for a week. Here’s exactly what happens after you send your message.

01

Acknowledgement

You receive a real acknowledgement email from a Survivors coordinator — not an auto-reply. We confirm your inquiry is with the right team.

— Within 1 Hour

02

Human Follow-Up

A Survivors team member calls or emails to discuss your site, coverage needs, and timeline. No templated pitch deck sent blindly.

— Within 24 Hours

03

Specific Proposal

If we’re a fit, we draft a site-specific proposal with pricing, SLAs, and a deployment timeline. If we’re not, we’ll tell you honestly.

— Within 5 Business Days